Our Asheville Mac Repair Center has over 30 years combined experience. Our Apple certified staff is available to take care of all your service needs. CityMac provides award winning Mac repair & service in Asheville, NC. We provide Warranty and Out-Of-Warranty repairs on all Apple Mac computers. Business Hours: Monday-Saturday 10am-7pm, Sunday 11am-5pm • Visit us at 755 Biltmore Ave.  Asheville, NC 28803

Apple Warranty:

All Apple hardware related issues (parts and labor) are covered by Apple per AppleCare Terms and Conditions.

Mac OS, Software and data issues are billed at normal hourly rates.

For a complete warranty description please refer to your AppleCare Terms and Conditions.

Out of Warranty:

Standard Industry Hourly Rate: $90/hr

CityMac Preferred Customer Rate: $60/hr

On-Site Service Standard Rate: $90/hr

On-Site Preferred Customer Rate: $60/hour

Qualify for Preferred Rates by purchasing Apple Computers from CityMac.

*Minimum 1/2 hour service charge for all repairs.

iPod & iPad Repair:

iPads and iPods within 1-yr Limited Warranty or AppleCare: CityMac provides whole-unit replacements with a 2-3 day turnaround on units that qualify.

Diagnostics:

Apple 1Yr Warranty and/or AppleCare Diagnostics: FREE

(Intel-based Macs Out-of-warranty) $45.00  

(Power-PC Macs Out-of-warranty) $60/HR  

Configuration:

PC-to-Mac Configuration $60/HR
Includes migration of music, photos, documents and conversion of Outlook data to standard format.

Data Configuration: $60/HR
Customer customized data set-up and configuration.

Data Transfer:

Mac-to-Mac: $45.00 flat-rate

PC-to-Mac: $45.00 flat-rate

Free Mac-to-Mac Data transfer:
Computers purchased with AppleCare from CityMac qualify for a free Mac-to-Mac data transfer.

**Qualified Macs must be functional Intel based desktop or portable.

Data Recovery:

Recovery Attempt: $90-$135 Flat Rate

Macintosh Data Backup:$45.00
Functional Mac to customer supplied external Hard Drive.